Privacy Policy
Welcome to Cosign Partners. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and communications — including text message alerts and inquiries related to our Second Chance Rental Program.
Effective Date: 1/06/2023
Last Updated: 02/26/2025
1- Information We Collect
We collect the following types of information to provide and improve our services:
A- Personal Information You Provide:
- Name
Phone number
Email address
Housing preferences and rental history
Credit or background information (if voluntarily submitted for housing qualification)
B- Automatically Collected Information:
- IP address
- Browser type and device information
- Pages visited and usage data on our website
C- Communication Data:
- SMS or email interactions
- Call logs related to customer support or housing assistance
2- How We Use Your Information
Cosign Partners uses your information to:
- Provide Second Chance Rental services and match you with housing options
- Respond to your inquiries and support requests
- Send SMS or email updates (with your consent)
- Improve website functionality and customer experience
- Comply with legal and regulatory obligations
3- Text Messaging & Consent (TCPA Compliance)
By opting in to receive text messages, you consent to receive automated or manual SMS communications from Cosign Partners about rental services, updates, and housing programs.
- Frequency: Up to 4 messages per month
- Message & Data Rates: May apply
- Opt-Out: You can stop receiving texts at any time by replying STOP.
- Help: For assistance, reply HELP or contact us directly at rentaccess01@gmail.com
We will never sell or share your mobile number with third parties for their marketing purposes.
4- Sharing of Information
We may share your information only in the following circumstances:
- With service providers who help us deliver housing support, customer service, or messaging services.
- With housing partners or property managers (only with your consent) for the purpose of rental application assistance.
- When required by law to comply with legal processes or regulatory obligations.
We do not sell your personal information.
5- Data Security
We use secure servers, encryption, and restricted access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6- Your Privacy Rights
Depending on your location, you may have the right to:
- Access and obtain a copy of your personal information
- Request correction or deletion of your data
- Withdraw consent for communications
- File a complaint with your local data protection authority
To exercise any of these rights, please contact us at rentaccess01@gmail.com
7- Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie settings through your browser.
8- Retention of Data
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
9- Children’s Privacy
Our services are not directed toward children under 18 years old. We do not knowingly collect personal information from minors.
10- Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised “1/06/2023”